Quote Builder
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1 Client
Headcount drives IT Operations pricing directly and sets the band for everything else. Override the band only when the environment is unusually complex or simple for its size.
2 Term & payment
Multi-year contracts carry a 5% annual uplift written into the paper. A 36-month deal at a flat price is a 36-month price cut.
3 Services Upcharge column is per-line, on top of the global modifiers below
| Service | List / mo | Upcharge | Rate / mo | Annual |
|---|---|---|---|---|
| Subtotal at list — before adjustments | ||||
| Contracted total |
4 Global modifiers — price above list
Applied to every selected line before discounts, so a bundle discount does not eat the uplift. Per-line upcharges in the table above stack on top of these.
One-time and variable charges
Quoted monthly
$0
Annual contract value$0
Total contract value$0
Foundation Sprint (one-time)$0
Year one total incl. Sprint$0
Effective discount off list0%
Gross margin—
Nothing selectedTick at least one service to price the deal.
How the number is built
Internals — do not send
Never concede for free — trade table
| A lower monthly | 24 or 36 months, with the 5% annual uplift in the paper |
| A lower monthly, again | Annual prepay — the discount becomes working capital |
| Any discount at all | Named case study and logo rights, agreed at signature, not "later" |
| More than the cap | Narrower scope. Remove a service. The cap does not move; the scope does |
| The Foundation Sprint waived | 24-month term. Cleanest trade on the sheet |
| A pilot before committing | A 90-day paid Foundation Sprint at full price, conversion price agreed up front |
| Faster start | Nothing. Charge the compressed-timeline modifier |
| "We got a cheaper quote" | Find out what it actually delivers. The gap is almost always advice vs. execution, or who owns the outcome |
Proposal language
Floor = 2.0× loaded delivery cost (50% gross margin) — the walk-away. List = 3.0× loaded cost (~67%). Stacked discount capped at 30%, which is a policy rather than a position.
Benchmarks: vCSO.ai 2026,
soc2auditors.org,
RateCardPro 2026,
mdrcost.com,
ITBudgetCalculator.